Shipping Policy

Countries (or Regions) we ship Regularly

Currently, the locations to which we ship our products internationally regularly are limited to the following countries or regions.   

  • Japan
  • Hong Kong (Hong Kong Special Administrative Region of the People’s Republic of China)
  • Republic of Singapore
  • Taiwan (Republic of China) 
  • New Zealand

　*Some products could not be shipped to NeｗZealand, due to regulations.

We do ship to other countries based on the items and your request.

Please contact us at customer@kogeistyling.co.jp for further details. 

Shipping and handling fees

For limited destinations of;

  • Hong Kong 
  • Singapore
  • Taiwan
  • New Zealand 

  our Standard International shipping and handling fees are currently fixed to

3,900 JPY (= approx. 36 USD) per order,  (regardless of your order size or price ) unless there is a discount.  

For other destinations, the shipping and handling fee will vary depending on the size of the package you've ordered and the destination country. 

 Please note that in any case, the international shipping and handling fees are exclusive of any customs duties and taxes levied by the country you are shipping to. 

Shipping operation

All orders are shipped from Kogei Styling in Tokyo, Japan. We operate Monday through Friday and are closed on Saturdays, Sundays, and Japanese National holidays. Orders submitted on Friday evening, Saturday, or Sunday (based on Japan Standard Time) will be processed on the following Monday (if Monday is a National Holiday then on the following business day), however, some exceptions may apply.

Duration, before you receive your order, is expected as follows;

  • Hong Kong        3-5 days
  • Singapore         3-4 days
  • Taiwan              4-5 days
  • New Zealand　4-5 days

Order tracking

All orders can be tracked during shipment and we will notify you of the tracking number and other necessary information as soon as it is available to us.

Shipping service providers

Based on the service quality and the reliability of the shipping company with respect to a particular order, we may use

Yamato Transport Co., Ltd., DHL （DHL International GmbH.）, UPS （United Parcel Service, Inc.）, and Japan Post (Japan Post Co.,Ltd., who also may use local posting operation at the destination countries).

for international shipments (local transportation may be handled by different local companies from time to time). All International shipments from Japan are by air.

 Shipping Insurance

For international shipping, shipping insurance of a maximum of 200,000 JPY per package during shipment is included in the shipping and handling fees. We will endeavor to split orders with multiple products with a combined value exceeding 200,000 JPY into separate packages with separate invoices so that the full value of the products is insured. Once a shipment reaches its destination it will no longer be insured by the shipping insurance. 

Domestic Shipping within Japan

For domestic shipping within Japan, we collect consumption tax and charge shipping and handling fees. Domestic shipping and handling fees may be adjusted according to the size and the destination of your shipment.

For domestic shipping, the terms are identical to the terms for international shipping except that the maximum insured value is 300,000 JPY.